Effective Date: August 8, 2025
Contact Email: Chris@texashomeexteriors.com

At TexasHomeExteriors.com, we respect your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we keep it safe when you visit our website or contact our team.

By using this site, you agree to the practices described below.

What Information We Collect

We collect two types of information: information you give us directly and information collected automatically when you browse the website.

Information You Provide

You may voluntarily provide personal information when you:

• Request a quote or consultation

• Fill out a contact form

• Subscribe to updates or emails

• Leave a review or testimonial

• Contact us via email or phone

This may include:

• Your name

• Your email address

• Your phone number

• Your home address (if you request a quote)

• Any message or additional details you include

You are not required to provide this information, but we may not be able to fulfill certain requests without it.

Information Collected Automatically

When you visit TexasHomeExteriors.com, we automatically collect some technical information, such as:

• Your IP address

• Browser type and version

• Pages visited and time spent

• Device type (mobile, desktop, tablet)

• Referring website or search engine

• General location (city or region only)

This data is collected using cookies and analytics tools to help us understand how visitors use the site and how we can improve it.

We do not collect financial data or sensitive personal information through our website.

How We Use Your Information

We use the information we collect to:

• Provide you with quotes, services, and follow-up communications

• Respond to your messages or inquiries

• Improve the performance and usability of our website

• Send updates or special offers (if you opt in)

• Prevent spam and ensure site security

• Comply with legal obligations if required

We do not sell or rent your personal information.
We do not use your information for third-party advertising or profiling.

Legal Basis for Data Use (for EU/UK Visitors)

If you are located in the European Union or the UK, we process your personal data under these legal bases:

• Consent – When you fill out forms or opt in to emails

• Legitimate Interest – To operate and improve the website

• Contractual Necessity – When we provide quotes or service details

• Legal Obligation – When required by law or regulatory authorities

You may withdraw consent at any time by emailing Chris@texashomeexteriors.com.

Cookies and Tracking

Cookies are small text files stored in your browser that help improve site performance and your experience. We use:

• Essential Cookies – Required for core website functionality

• Analytics Cookies – Help us understand how users interact with the site

• Preference Cookies – Store your cookie or form settings

On your first visit, a banner will ask for your consent to non-essential cookies. You can accept, reject, or manage cookies at any time in your browser settings.

We do not use advertising cookies or social media trackers.

Who We Share Your Information With

We only share your personal data with trusted third-party providers necessary to operate our business. These may include:

• Website hosting providers

• Email marketing tools (if you sign up for updates)

• Analytics services (e.g., Google Analytics)

• Contact form services and spam filters

• CRM or quote management systems (for service-related communication)

Each third party is contractually obligated to keep your data secure and use it only for the services we’ve requested.

We may disclose data if legally required, such as to comply with a court order or law enforcement request.

Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy:

• Contact form entries and service inquiries – Up to 12 months

• Quote or job-related communications – As required for contracts or warranty purposes

• Newsletter signups – Until you unsubscribe or are inactive for more than 12 months

• Analytics data – Stored in anonymized form for up to 12 months

You may request deletion of your data at any time by contacting us.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we have collected about you

• Request correction or updates to your data

• Ask us to delete your personal data

• Withdraw consent for emails or communications

• Request a copy of your data in a portable format

• Object to or limit the way we process your data

To make a request, email Chris@texashomeexteriors.com We will respond within 30 days.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we learn we’ve collected information from a child, we will delete it.

Data Transfers for International Users

If you are visiting from outside the United States, please note that your data may be processed and stored on servers located in the U.S. or other countries where data protection laws may differ.

We use third-party services that comply with strong security and privacy standards.

How We Keep Your Data Safe

We take appropriate technical and organizational steps to protect your information, including:

• SSL encryption (HTTPS)

• Secure web hosting and firewall protection

• Limited access to administrative systems

• Spam prevention and malware scanning

While no system is 100% secure, we take your privacy seriously and do our best to keep your information safe.

Do Not Track (DNT)

Some browsers allow you to set a “Do Not Track” preference. TexasHomeExteriors.com does not currently respond to DNT signals, but you can manage your tracking settings through your browser or the cookie banner.

California Privacy Rights (CCPA)

If you are a California resident, you may have the right to:

• Know what personal data we collect and how we use it

• Request deletion of your personal data

• Request a copy of your personal information

• Opt out of the sale of personal information (we do not sell personal data)

• Receive equal service and pricing regardless of your privacy preferences

To exercise your rights under CCPA, contact us at Chris@texashomeexteriors.com. We may need to verify your identity before processing your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, laws, or technologies. When we do, we’ll update the “Effective Date” at the top of the page.

We encourage you to check this page periodically for the latest version.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: Chris@texashomeexteriors.com

We’ll do our best to answer your questions and respond to privacy-related requests quickly.